Terms of Use

By making a purchase on our website, you agree to the terms outlined in this Terms and Conditions policy. Please read it carefully before completing your order.

General Information
Store Name: East to Eden

Contact: For any questions, please contact us at support@east-to-eden.com

Jurisdiction: These terms are governed by French law.

Eligibility to Purchase
By placing an order, you confirm that all information provided is accurate and complete.
You must be at least 18 years old or have the consent of a legal guardian to make purchases on our website.

Products and Pricing
Prices listed on the website are in euros and include applicable taxes unless stated otherwise.
We reserve the right to change prices, product descriptions, or availability without notice.
While we strive for accuracy, pricing or product description errors may occur. In case of such errors, we reserve the right to cancel or adjust orders as necessary.

Order Placement and Acceptance
Once your order is placed, you will receive a confirmation email. This does not constitute acceptance of your order but indicates that we have received your request.
We reserve the right to cancel or refuse any order in cases of suspected fraud, unauthorized payment, or unavailable products.

Shipping and Delivery
Orders are shipped within the timeframes indicated on the website.
East to Eden is not responsible for delays caused by carriers or customs.
It is the customer’s responsibility to provide accurate shipping information. Incorrect addresses may result in additional charges or delays.

Returns and Refunds
Our refund policy is detailed separately and forms part of these Terms and Conditions. By making a purchase, you agree to the terms of the refund policy, including:

• Non-returnable items (e.g., sale items, electronics, lingerie, or intimate apparel).

• Notification to us within 14 days of receiving the product for any return request.

• Requirement to provide a return label for all returns.

Liability
East to Eden is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
We do not guarantee the suitability or functionality of our products for specific uses.

Privacy Policy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described in this policy.

Prohibited Use
You agree not to:

• Use the website for illegal purposes.

• Transmit any malicious code, virus, or harmful component.

• Exploit or manipulate the website in a way that could harm the business or other users.

Changes to the Terms and Conditions
East to Eden reserves the right to update or modify these terms at any time. Changes take effect immediately upon posting on this page. Continued use of the website indicates your acceptance of the updated terms.

Contact Us
For any questions regarding these Terms and Conditions, please contact us at support@east-to-eden.com.

Thank you for choosing East to Eden!